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Borderlands 2: Troubleshooting Rate Topic: ***** 2 Votes

#1 User is offline   Royalgamer06 Icon

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Posted 28 October 2012 - 16:10

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TROUBLESHOOTING




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This post has been edited by Royalgamer06: 17 March 2013 - 03:10

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#2 User is offline   Royalgamer06 Icon

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Posted 28 October 2012 - 16:11

'
Description: After I run the Launcher and click "PLAY", and after clicking "borderlands2.exe", nothing happens.
Or the game just crashes.

Solution #1: Please ensure you used the Fixed Files provided by the Update. After you downloaded the latest update, go to the SKIDROW/Crackfolder and copy the contents inside to your Borderlands 2 Folder. (E.g. C:\Program Files (x86)\2K Games\Borderlands 2)
Solution #2: Run "borderlands2.exe" as Administrator.
Solution #3: Apply the Steam Install Path Registry Fix or just install the Steam Client to the default directory.
Solution #4: Go to "..\Borderlands 2\Binaries\Redist\" and install all Redistributables. Restart your PC after you have finished.
Solution #5: Run Steam. add "borderlands2.exe" as Non-Steam Game (Instructions) and run the game via Steam Library
Solution #6: For 64 Bits OS; Rename the Win32 in "..\Borderlands 2\Binaries\" to Win64.
Solution #7: (Re)Install the SKIDROW Release of the Game.

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This post has been edited by Royalgamer06: 29 April 2013 - 21:34

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#3 User is offline   Royalgamer06 Icon

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Posted 28 October 2012 - 16:11

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Description: The Game doesn't work on Windows 8.

Solution #1:  Please ensure you used the Fixed Files provided by SKIDROW. After you downloaded the latest update, go to the SKIDROW folder and copy the contents inside to your Borderlands 2 Folder. (E.g. C:\Program Files (x86)\2K Games\Borderlands 2)
Solution #2: Run "borderlands2.exe" with Windows 95/98/ME Compatibility Mode and as Administrator.
Solution #3: Download the unstable Windows 8 Fix for all Versions and extract the fix to your Game folder.
Solution #4: Download the stable Windows 8 Fix for v1.0.0 and extract the fix to your Game folder.
Solution #5: If you are having 0x0 Error;
Add "borderlands2.exe" as Non-Steam Game in the Steam Client. (Instructions)

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This post has been edited by Royalgamer06: 29 November 2012 - 22:10

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#4 User is offline   Royalgamer06 Icon

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Posted 28 October 2012 - 16:11

'
Description: When I enter the Menu, I get the message "Some of your downloadable content is corrupt and can not be loaded.".

Solution #1: Restore your modified ini files to the original state.
Solution #2: Delete the DLC Folder and install the Updates + DLC again.
Solution #3: Uninstall the Game and install the SKIDROW Release.

More Information here

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This post has been edited by Royalgamer06: 29 October 2012 - 16:16

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#5 User is offline   Royalgamer06 Icon

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Posted 28 October 2012 - 16:11

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Description: After I try to join someone, I get "Incompatible version: You are playing a different patch version than the other player[s]. please ensure that all players have the same patch version and try again" Message.

Ultimate Solution: Use the Verification Tool!

Other solutions:
Spoiler


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This post has been edited by Royalgamer06: 25 July 2013 - 23:14

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#6 User is offline   Royalgamer06 Icon

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Posted 28 October 2012 - 16:11

'
Description: Even when I installed the latest Updates + DLC, I still can't play the DLC.

Solution #1: Check if the DLC you want is installed with the DLC Checker by Royalgamer06 Or check manually:
- For Premier Club DLC: You will receive 1 golden key and Gearbox Gunpack.
- For Collectors Edition DLC: You will receive new Skins and the Contraband Sky Rocket Grenade.
- For Slaughter Dome DLC: Go to the Natural Selection Annex with Fast Travel and find the Slaughter Dome.
- For Captain Scarlett and her Pirates Booty DLC: Go to Oasis with Fast Travel, to start the DLC campaign.
- For Mr. Torgue's Campaign Of Carnage DLC: Go to The Badass Crater of Badassitude! with Fast Travel, to start the DLC campaign.
- For Sir Hammerlock's Big Game Hunt DLC: Go to Hunter's Grotto with Fast Travel, to start the DLC campaign.
- For Mechromancer DLC: Select the Mechromancer Character (Gaige) in Menu
- For Psycho DLC: Select the Psycho Character (Krieg) in Menu
- For Domination, Madness, And Supremacy Skin Packs DLC: The Skins/Heads will appear in a customization station.
- For Ultimate Vault Hunter Upgrade Pack DLC: Gain 11 additional levels in the UTVHM.
Solution #2: Run Steam/Greenluma and add borderlands2.exe as "Non-Steam Game" and run it via Steam/Greenluma. (Instructions)
Solution #3: Open your Save with Gibbed's Save Editor and unlock the DLC in the RAW Tab. (Instructions)
Solution #4: Delete the DLC Folder and install the Updates + DLC again.

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This post has been edited by Royalgamer06: 29 April 2013 - 22:07

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#7 User is offline   Royalgamer06 Icon

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Posted 28 October 2012 - 16:11

'
Description: Either I can't join my Friend or he/she can't join me. Or I/my Friend can't be seen in the "Find Games" List. Or can't find anyone. Or I am timing out.

Solution #1: Follow the instructions in Versatile's Guide (Picture Guide)
Solution #2: Uninstall any VPN Program, like Hamachi or Hotspot Shield (Wiki Page)
Solution #3: Read the Tunngle Troubleshooting Guide
Solution #4: Adapter Priority and Network Locations might fix your problem
Solution #5: Disable your Firewall and your Antivirus completely.
Solution #6: Disable Killer Gaming Service, if you have it.
Solution #7: If you try to join 1 friend/user specific; Join a less populated Network or a Private Network.
Solution #8: If you try to join 1 friend/user specific; Create a shortcut to borderlands2.exe and edit the path: "C:\XYZ\Borderlands 2\Binaries\Win32\Borderlands2.exe" 7.0.0.0. And change the "7.0.0.0" to the Tunngle IP of the host.
Solution #9: Using different Game Versions/Releases (Repack/Steam/SKIDROW) and different fixed Files, may cause trouble.
Solution #10: PM me or create a new Thread.
Solution #11: Restart your PC and Router
Solution #12: Reinstall Tunngle and Borderlands 2 and delete all registry keys.

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This post has been edited by Royalgamer06: 16 March 2013 - 23:35

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#8 User is offline   Royalgamer06 Icon

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Posted 28 October 2012 - 16:11

'
Description: I am experiencing lag or stuttering in my Gameplay (after I joined someone).

Solution #1: Check if your PC meets the Minimum System Requirements.
Solution #2: Close your BitT0rrent Client and other internet using Programs (Not Tunngle, though).
Solution #3: Check the Connection Issues Solutions.
Solution #4: Let someone else host or you host.

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This post has been edited by Royalgamer06: 29 November 2012 - 23:00

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#9 User is offline   Royalgamer06 Icon

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Posted 28 October 2012 - 16:11

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Description: I am experiencing the "Virtual Memory Error".

Solution #1: Please ensure you used the Fixed Files provided by the Update. After you downloaded the latest update, go to the SKIDROW/Crackfolder and copy the contents inside to your Borderlands 2 Folder. (E.g. C:\Program Files (x86)\2K Games\Borderlands 2)
Solution #2: You don't have enough RAM or VRAM, try to reduce the graphics of the Game and you can use Game Booster to close unnecessarily processes.
Solution #3: Check if your PC meets the Minimum System Requirements.
Solution #4: Make some more space available on your HDD.
Solution #5: Something went wrong during or after the Game or DLC Installation, you can solve this by (re)installing the SKIDROW Release of Borderlands 2.

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This post has been edited by Royalgamer06: 29 April 2013 - 22:09

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#10 User is offline   Royalgamer06 Icon

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Posted 28 October 2012 - 16:12

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Description: At startup or during the Gameplay, my game crashes with an Fatal Error Message and spouting a list of Memory Addresses and File not Found

Solution #1: Please ensure you used the Fixed Files provided by the Update. After you downloaded the latest update, go to the SKIDROW/Crackfolder and copy the contents inside to your Borderlands 2 Folder. (E.g. C:\Program Files (x86)\2K Games\Borderlands 2)
Solution #2: Don't use any modded files (except for the CrackFix) or hacks.
Solution #3: (Re)move your saves and profile.bin. Located in "..\Documents\My Games\Borderlands\SaveData\<user-ID>\".
Solution #4: Something went wrong during or after the Game or DLC Installation, you can solve this by (re)installing the SKIDROW Release of Borderlands 2.

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This post has been edited by Royalgamer06: 29 April 2013 - 22:10

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#11 User is offline   Royalgamer06 Icon

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Posted 28 October 2012 - 16:12

'
Description: Crash

Solution:
These errors can be caused by a wide array of different issues, so there is not a universal fix. These are some troubleshooting steps that have worked for many users:

- Update your video drivers OR step back through previous driver versions until you find a version that may resolve the issue. You can download video drivers from your graphics card manufacturer’s website.

NVidia GeForce Driver (NVidia Only) - http://www.geforce.com/drivers
AMD Video Driver (AMD Only) - http://support.amd.com

- It is possible that some files did not install properly or are corrupted. You can verify your game data by right clicking on Borderlands 2 in the game library, click on Properties, then select the “Local files” tab and click on “Verify integrity of game cache” (defragmenting the cache files in this menu is also a good idea to help performance, if you have never done so). If this does not resolve the issue, you can try uninstalling and reinstalling Borderlands 2 and the latest update.

- Uninstall/clean/update your NVIDIA PhysX drivers - http://www.nvidia.co...613-driver.html

- Update your Microsoft C++ redistributables. You will need to install the C++ 2005, 2008, 2010, and 2010 SP1 versions to ensure compatibility. All four C++ redistributable packages are required. Please ensure you install the x86 version for 32-bit applications. You can find these 4 versions at the following links. Install each of them one at a time, and if given the option, select to "Repair" the installation.

Visual C++ Redistributable 2005 x86 – http://www.microsoft...ls.aspx?id=3387
Visual C++ Redistributable 2008 x86 - http://www.microsoft...ails.aspx?id=29
Visual C++ Redistributable 2010 x86 - http://www.microsoft...ls.aspx?id=5555
Visual C++ Redistributable 2010 SP1 x86 - http://www.microsoft...ls.aspx?id=8328

- Install Microsoft .NET 4 Framework - http://www.microsoft...s.aspx?id=17851

- Update AMD CPU Drivers (WinXP / AMD Only) - http://support.amd.com

- Install the latest service pack and updates from Windows Update for your version of Windows.

- Ensure your anti-virus software was disabled during installation. You may need to uninstall, disable any anti-virus or security software that may conflict with the installer, then reinstall.

- Try running the game in compatibility mode for Windows XP SP3. You can enable compatibility mode by right-clicking borderlands2.exe and selecting Properties, then the Compatibility tab. You can find borderlands2.exe in C:\Program Files\Steam\steamapps\common\borderlands2\Binaries\Win32\.

- Try setting the game's affinity to one core in the Windows Task Manager process list. You can do this by adding “-onethread” to the Launch Options in the Properties for Borderlands 2 inside Steam.

- Disable Catalyst AI if using an AMD video card.

- Install missing .dll files any errors are calling for from Microsoft (or other sources, like your video card manufacturer).
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This post has been edited by Royalgamer06: 18 February 2013 - 21:56

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#12 User is offline   Royalgamer06 Icon

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Posted 28 October 2012 - 16:12

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Description: The game crashes when I select LAN in Network Options.

Solution #1: Download the proper updates, the latest SKIDROW's ones are bugged.
Solution #2: Try these fixed files.

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This post has been edited by Royalgamer06: 29 April 2013 - 22:11

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#13 User is offline   Royalgamer06 Icon

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Posted 28 October 2012 - 16:12

'
Description:

Solution #1:
Solution #2:
Solution #3:

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This post has been edited by Royalgamer06: 29 October 2012 - 16:21

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#14 User is offline   ObeseWhale Icon

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Posted 29 October 2012 - 00:03

Would have been easier and less messy to put all the solutions in the one post ;)

Im guessing you did it like this because you didnt know you could put anchors in posts ;)

Check this for info: http://www.tunngle.n...gends&do=bbcode

This way it wont reload the page every time you click a link either :)
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#15 User is offline   Lilith. Icon

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Posted 29 October 2012 - 00:48

Nice guide Roy, though having all the common errors isn't gonna be easy..
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#16 User is offline   Royalgamer06 Icon

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Posted 29 October 2012 - 16:23

View PostObeseWhale, on 29 October 2012 - 00:03, said:

Would have been easier and less messy to put all the solutions in the one post ;)

Im guessing you did it like this because you didnt know you could put anchors in posts ;)

Check this for info: http://www.tunngle.n...gends&do=bbcode

This way it wont reload the page every time you click a link either :)

Done :thumbup:
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#17 User is offline   Royalgamer06 Icon

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Posted 04 November 2012 - 12:58

View PostLilith., on 29 October 2012 - 00:48, said:

Nice guide Roy, though having all the common errors isn't gonna be easy..

Working on it!
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#18 User is offline   TheArtist Icon

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Posted 23 November 2012 - 21:05

can someone help me? i have this problem: i installed first version from skidrow, played on tunngle for a week with people with no problem. today I installed version 1.2.2 then torgue dlc, when I click Lan, it does nothing and it gets stuck. I find games, but when i click on any of them it gets stuck as well.
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#19 User is offline   Royalgamer06 Icon

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Posted 23 November 2012 - 22:55

View PostTheArtist, on 23 November 2012 - 21:05, said:

can someone help me? i have this problem: i installed first version from skidrow, played on tunngle for a week with people with no problem. today I installed version 1.2.2 then torgue dlc, when I click Lan, it does nothing and it gets stuck. I find games, but when i click on any of them it gets stuck as well.

Try to reinstall. What are you using; SKIDROW, nosTEAM or mine (P2P)?

This post has been edited by Royalgamer06: 23 November 2012 - 22:56

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#20 User is offline   TheArtist Icon

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Posted 24 November 2012 - 10:56

View PostRoyalgamer06, on 23 November 2012 - 22:55, said:

Try to reinstall. What are you using; SKIDROW, nosTEAM or mine (P2P)?

I will try to reinstall it. I am using only skidrow, for I didn't know of your version untill I got this problem and found this topic on the forum. If you have any idea on how to make it work without reinstalling, I would very much appreciate it. Thank you for responding.
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