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Tunngle Community: Help us helping you! The debug.log trick - Wireshark capture - Tunngle Community

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Help us helping you! The debug.log trick - Wireshark capture Rate Topic: -----

#1 User is online   Brioche Icon

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Posted 06 July 2009 - 09:36

Help us helping you!

There are two little tricks that you can do in order to help the team troubleshooting your client problems.

  • The debug.log trick
    • Download this file (or try this mirror download!).
    • Close Tunngle (if opened)
    • Place the debug.log in the Tunngle folder that you find inside your documents folder (xp: c:documents and settings[your username]DocumentsTunngle Vista-7: c:users[your username]DocumentsTunngle )
    • Start Tunngle and go right where your problem manifests itself. When the debug.log file is inside the folder specified above Tunngle will write down useful troubleshooting data into it.
    • Ok the trap is set, now wait for the little bug to come out of the shadow.
    • After the little bug manifested itself, all you have to do is to attach your debug.log to your post on the forum.
    • Don't forget to delete your debug.log once you are done with it since otherwise the file will continue to log and grow.

  • The Wireshark Capture



    While doing the Wireshark Capture please wait for your problem to occur. This way important troubleshooting data will be captured in the dump ;).


Thank you for your help :P .
The Tunngle Team ;) .



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#2 User is offline   derrick1300 Icon

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Posted 09 January 2011 - 10:04

Spoiler

0

#3 User is online   Brioche Icon

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Tunngle Master

Posted 09 January 2011 - 04:50

View Postderrick1300, on 09 January 2011 - 10:04, said:

Spoiler



Hi :). Please open a new thread and describe your problem ;).



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HelpBot Icon : (09 February 2012 - 02:55 PM) Waiting for your PM now...
Brioche Icon : (09 February 2012 - 02:53 PM) will send you the text of the news very soon, need to format it and edit the changelog link
Brioche Icon : (09 February 2012 - 02:53 PM) harr harr ty mate :)
HelpBot Icon : (09 February 2012 - 02:51 PM) I never said it to you, but I like your jokes :thumbsup:
Brioche Icon : (09 February 2012 - 02:50 PM) so the oracle has spoken ;) just kidding ;)
HelpBot Icon : (09 February 2012 - 02:49 PM) Ok :) . Is there a special reason for that change?
Brioche Icon : (09 February 2012 - 02:48 PM) Germans will download from chip
HelpBot Icon : (09 February 2012 - 02:45 PM) No download from your Servers?
Brioche Icon : (09 February 2012 - 02:44 PM) it's correct if it links to chip
Brioche Icon : (09 February 2012 - 02:43 PM) main page?
HelpBot Icon : (09 February 2012 - 02:42 PM) You need to update the Mainpage too, because the Download links to Chip online
Brioche Icon : (09 February 2012 - 02:40 PM) onto the changelog now
Brioche Icon : (09 February 2012 - 02:39 PM) live on the home page now
Brioche Icon : (09 February 2012 - 02:35 PM) let me know if it works or if we have to slap someone :D, just kidding :)
HelpBot Icon : (09 February 2012 - 02:35 PM) Restarting, will be back in ~3Mins
HelpBot Icon : (09 February 2012 - 02:33 PM) Thanks for the link >> Installing now
Brioche Icon : (09 February 2012 - 02:31 PM) Official news coming soon ;).
Brioche Icon : (09 February 2012 - 02:31 PM) For the smart guys that read the chat: http://www.tunngle.n...setup-v4400exe/ ;). Thank you for your support :).
Brioche Icon : (09 February 2012 - 02:11 PM) I am sure of it :)
HelpBot Icon : (09 February 2012 - 02:10 PM) I think Zocker meant it in a nice way ;)
Brioche Icon : (09 February 2012 - 02:09 PM) today is a great day :), onto the release now :)
Brioche Icon : (09 February 2012 - 02:09 PM) but don't ask me now, or I might say something not nice ;)
Brioche Icon : (09 February 2012 - 02:08 PM) this is not my fault
Zocker4Life Icon : (09 February 2012 - 02:03 PM) Nice, but Chip Online was faster with Release
Brioche Icon : (09 February 2012 - 02:02 PM) no we're releasing in a few minutes
goodt Icon : (09 February 2012 - 01:54 PM) weeeeeeeeee
Zocker4Life Icon : (09 February 2012 - 01:48 PM) Brioche will there be another RC or not?
zigner Icon : (09 February 2012 - 12:21 PM) fafik123456789 chto tam pishet kagda zaxodish?
lonley Icon : (09 February 2012 - 12:21 PM) OK
Brioche Icon : (09 February 2012 - 12:21 PM) which error?
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