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Support Tunngle by reporting an unknown router Rate Topic: -----

#1 User is online   Brioche Icon

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Tunngle Master

Posted 11 June 2009 - 09:11

As you might already know tunngle has a router configuration support page that contains guides for many specific router models. Router models are listed by brand so that you can easily browse between them.

Since there are so many router models out there it's not unlikely that some are still missing.

What to do if your router is missing?

a) If you are having problems connecting to other peers on the Tunngle network and your router model isn't listed check our connection help that contains the general settings for any router setup. You can find it at http://www.tunngle.n...rt/connections/ .
If you don't have a clue about how to configure your router we suggest that you check the router manual (it comes with the router package or you can always find it on the router manufacturer website).
If after doing all this you still have problems, don't worry, the Tunngle team won't let you down: make a new post in the Router compatibility forum (try to avoid double postings, somebody could have already posted your router :thumbsup:).
The title should contain the router model. The post, if possible, should include:
  • the model number
  • the name of the manufacturer (if it's not in the list, a link to their website would be useful too)
  • some screenshots of your router portforwarding/triggering configuration pages
  • some screenshots of the router firewall config page (if you think that any special setting might be required)
  • a link to the router manual

We will do our best to help you and to add your router to the support page.

B) If you didn't have any problem with your router/ you resolved your problems with your router by configuring it properly and your model isn't listed here you have a great way to support this amazing free software and to say thanks to the crew.
Just make a post in this forum.
The title should contain the router model. The post, if possible, should include:
  • the model number
  • the name of the manufacturer (if not listed, include the logo and the link to their website if you want to make jackpot :D)
  • a statement that clarifies if port forwarding/triggering is required or not (ie if the router works perfectly with tunngle with or without any additional setup) :)
  • some screenshots of the working router portforwarding/triggering configuration pages
  • some screenshots of the working router firewall config page if any special setting is needed
  • a link to the router manual

Before reporting a working router model configuration be sure that you have full and stable connectivity on the tunngle networks. This way you will be sure that you are posting the right information.
Posting details about your router configuration for unknown models is an excellent way to support Tunngle :hmm:.Thank you!



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#2 User is offline   Me2nice Icon

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Posted 23 April 2010 - 01:31

"Before reporting a working router model configuration be sure that you have full and stable connectivity on the tunngle networks."

Define "full and stable."
--------------------------------------------
"a statement that clarifies if port forwarding/triggering is required or not"

Make one up?
----------------------------------------------------------------------------------------
"some screenshots of the working router portforwarding/triggering configuration pages "

Elaborate please.
Location: Eastern USA
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#3 User is online   Brioche Icon

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Tunngle Master

Posted 23 April 2010 - 08:11

Hi ?(. It's not that difficult :). Just plain common sense ?(.

Full: you see a reasonable amount of the people that are reported to be online.
Stable: tunnels do not drop after a while (you can play for long periods with no issues at all)

About the statement. It's really simple.
You just say if you had to port forward/trigger before you could see other users as described above.

For the screenshot, again, it's just a matter of reading the sentence :).
You open your router web interface, you go to the port forwarding section and take a screenshot of the page where you set the settings that allowed you to achieve the conditions above.

I hope this helps :).



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